Shipping & Warranty

Shipping

All orders come with free international shipping.

We ship all our products using a variety of couriers and postal services. In our experience, these services have been very reliable – but if you have any issues, drop us a line here and we'll help you out. We take full responsibility for any missing orders.

See our estimated shipping times below.

(Note that our 2-5 business day manufacturing time is included in the estimates below – so even if it takes a week to receive your shipping confirmation, you can rest assured that this is part of the overall waiting time.)

 

ART PRINTS

USA: 5-9 business days

Europe: 5–14 business days

Canada & Asia: 8-15 business days

Australia/NZ: 15-20 business days

Rest of World: 10-19 business days

 

JOURNALS

USA: 14-23 business days

Europe: 3–9 business days

Canada & Asia: 14-23 business days

Australia/NZ: 14-23 business days

Rest of World: 14-23 business days

 

OTHER ITEMS

USA: 15-40 business days

Europe: 15-40 business days

Canada & Asia: 15-40 business days

Australia/NZ: 15-40 business days

Rest of World: 15-40 business days

 

Customs

Depending on where you live, your order may be subject to customs fees, duties, or other taxes. We recommend doing a quick check to see what your country's import rules are. Our products ship from several different locations, so feel free to contact us with any questions about where your product will ship from.

Worldwide Warranty

Our shipping team takes special care to inspect, package and fully protect all products before sending them to you.

If you receive something that isn't up to scratch (or is in fact scratched), get in touch here with a photo of the issue within 30 days of receipt. Once we've confirmed that your product is defective or damaged, we'll either send you a replacement or provide you with a full refund.